TERMS OF SERVICE | BUNHEX | Cute. Chaotic. Bunny Keyrings
TERMS OF SERVICE
Last updated: August 16, 2026
Welcome to BUNHEX.
By accessing our website or purchasing a product from us, you agree to these Terms of Service.
1. About BUNHEX
BUNHEX operates an online retail store offering plush charms and related products.
Throughout these Terms, “BUNHEX,” “we,” “us,” and “our” refer to BUNHEX.
“You” refers to the customer or visitor using our website.
2. Products
We make reasonable efforts to ensure that product photographs, descriptions, colors, dimensions, and other information are accurate.
However, minor differences may occur due to:
- Screen settings
- Lighting
- Photography
- Manufacturing variation
- Material characteristics
Certain BUNHEX products contain accessories that require customer assembly.
Ear hardware and ear bandages may arrive separately from the plush BUN.
3. Orders
When you place an order, you are making an offer to purchase the selected products.
We reserve the right to refuse or cancel an order where reasonably necessary, including situations involving:
- Suspected fraud
- Pricing errors
- Inventory errors
- Technical errors
- Inability to fulfill an order
If we cancel an order after payment has been received and applicable law requires a refund, the appropriate refund will be issued.
4. Pricing
Prices are displayed in the applicable currency shown at checkout.
Prices may change without notice, but changes will not affect an order that has already been accepted unless required by law.
5. Shipping
Shipping and processing times are described in our Shipping Policy.
Current estimated processing time is 6–12 days, followed by estimated carrier transit of 1–2 business days.
These are estimates and may be affected by circumstances outside our control.
6. Returns & Refunds
All sales are final except where applicable law requires otherwise.
BUNHEX does not provide ordinary change-of-mind returns or refunds.
Nothing in these Terms excludes legally mandatory consumer rights.
7. User Content
If you voluntarily submit photographs, reviews, videos, or other content to BUNHEX, you represent that you have the right to submit that content.
By submitting content, you grant BUNHEX permission to use it for legitimate business, marketing, and promotional purposes, subject to applicable law and any permissions required.
8. Intellectual Property
The BUNHEX name, branding, graphics, logos, product imagery, website content, and original creative materials are owned by or licensed to BUNHEX and may not be copied, reproduced, distributed, or commercially exploited without permission.
9. Prohibited Use
You may not use the website to:
- Commit fraud
- Violate applicable laws
- Interfere with website security
- Attempt unauthorized access
- Scrape or copy website content for commercial purposes
- Misrepresent your identity
- Abuse promotions or checkout systems
10. Third-Party Services
BUNHEX may use third-party services to process payments, operate the website, analyze traffic, provide shipping services, communicate with customers, and perform other business functions.
Third-party services may have their own terms and privacy policies.
11. Limitation of Liability
To the extent permitted by applicable law, BUNHEX will not be responsible for indirect, incidental, or consequential losses arising from use of the website or products.
Nothing in these Terms limits liability that cannot legally be limited or excluded.
12. Changes to These Terms
We may update these Terms from time to time.
The updated version will be posted on this page with the revised date.
13. Contact
Questions regarding these Terms can be sent to: